Assess the efficiency of your employees and take service to the next level with the help of chatbots

Use an intelligent sales assistant, automate 24/7 communication, get an assessment of the effectiveness of employee communication with customers, and much more, on the Simla.com CRM platform

Try for free

7 days free access, no credit cards or obligations

👍 IT WILL SHOW THE LEVEL OF CUSTOMER SERVICE OR SALES QUALITY

Sales agent efficiency assessment

Helps to analyze how the employee held a conversation with a potential lead or customer and sends an assessment of the specified parameters.

It works like this: criteria and description for them are created in the bot settings and, taking into account the circumstances, the AI after finishing the dialog will send a report with qualifications

👍 IT WILL TEACH YOUR EMPLOYEES TO CLOSE SALES SUCCESSFULLY

Sales assistant with AI based on ChatGPT

It helps to generate a response based on a conversation with the customer if your consultant is having difficulty choosing theright words.

It works like this: if your employee realizes that he is losing the customer, he enters a specific command to activate the AI assistant that will offer him a ready-to-use response with which he can solve the situation.

👍 IT WILL HELP TO KEEP THE SITUATION WITH LEADS AND CUSTOMERS UNDER CONTROL

Smart customer tagging and conversation summaries

It helps to tag the customer based on the dialog, as well as to assess quickly the content of the conversation.

It works like this: when closing a dialog, the bot analyzes the communication and then assigns one of the pre-specified tags and summarizes the conversation. If the customer starts the dialog again, the bot will analyze itin a new closing, overwrite the tag and provide a new summary

TRY

FOR FREE

7 days free access, no credit cards or obligations

“Implementing a bot on WhatsApp has also worked a lot for me. It's awesome! Because it saves us time. The bot enters the conversation and offers a certain number of options, from which the person chooses.”

Alain Prieto
CEO of ArtCases, manufacturer of wooden cases for cell phones

View the case of success →

Easy to configure and without code

With user-friendly analytics, filtered by channels or employees

You can request the development of your own chatbot

It has a payment option, VIP service and support

BECOME

A CUSTOMER

Focus on your customer not on the routine

A ready-to-use algorithm “Answers to Frequently Asked Questions” will free up your sales agent's time to handle the most important tasks

2+ hours

a day 😱 an employee can spend responding the most frequently asked questions

6 out of 10

customers 😱 forget about the conversation at the end of the day

Remind your lead of your business before the conversation closes on WhatsApp

A ready-to-use algorithm, “Remind the customer of a pending conversation” that will be activated 1 hour before your 24-hour conversation expires will help you contact your lead once again

You will also be able to:

“Before Simla.com we received so many messages that we couldn't respond to all of them the same day. With Simla.com we automate communication with our customers using 🤖 chatbots.”

Jhon Edwin
Financial and administrative team of beauty services app, MIMO

View the case of success →