A special section on the company's employees with the possibility to go to the personal profile of each. Statistics of the employee's work. Requests to RetailCRM's technical support.
Working with the manager list
This article describes how you can use the manager list section to streamline your manager administration work.
The manager card displays all the main information about a manager, in addition to their order, customer and communications (calls) activity.
Personal user profile
On the individual user edit page, you can change the user's main data, password, and set additional settings.
Global manager status
This article describes the different types of user/manager status and how they determine the automatic distribution of orders and calls.
Working with requests to firstname.lastname@example.org
This article describes how to create and send a request to technical support; how to access correspondence history, as well as how to review the responses of the support team.
Internal user notifications
This article describes the different notification types and how to manually create notifications for user groups.