PrestaShop integration: Features
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The integration of an online store on Prestashop to RetailCRM can be completed using the integration module.

After installation, the module will allow you to:

  • upload new orders from Prestashop to RetailCRM;
  • update data in Prestashop on existing orders, taking into account changes made in the RetailCRM;
  • upload new orders from RetailCRM in Prestashop;
  • exchange information about customers between the site and the RetailCRM;
  • generate an ICML-catalogue of products with dimensions.


In version 6, when importing orders into the system, any orders created in the previous 7 days are charged. In version 7, on the "Professional" tariff, these orders are not charged. Additionally, when importing an archive, we recommend disabling all triggers responsible for sending E-mail and SMS messages.

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Settings on the system side
The article describes what settings should be made before connecting the PrestaShop module.
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