Analytics on personalized emails
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General email sending statistics

The widget shows statistics on sent emails (including in%).

Email sending statistics is a status funnel that shows the transitions of email statuses as a percentage. For example, there were 457 e-mails (100%), of which 457 e-mails (100%) were sent, of which 197 (43%) were delivered, 97 (21%) were opened, 48 (11%) were clicked, complaints about spam, 49 (11%).

Email sending dynamics

The widget shows email sending dynamics in greater detail in graphical form. The dynamics can be viewed by email template.

If a short time period is selected, the dynamics visual can be formed by weeks or by days. On the X axis, the dynamics are displayed by months, and on the Y axis - in percent.

On the right, explanations are displayed. By clicking on the explanation, you can manage the activity of the lines on the chart. When hovering over the corresponding lines, specific numbers are also present (in addition to being displayed in%), for example, delivered: 43% (57).

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Operating communications
The "Operating communications" section is responsible for the personal sending of e-mails and SMS from a customer or order card.
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Analytics on personalized SMS
This article describes the general statistics on sent SMS messages and sending dynamics.
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