Operating communications
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The "Operating communications" section is responsible for the personal sending of e-mails and SMS from a customer or order card. Please note that triggered mailings are also considered operating communications.

In the "Operating communications" section, you can view email and SMS related statistics for stores and customers/corporate customers. You can also select the time period for which the collected data will be displayed. You can select either a specific number of days or choose a relative date, for example, six months.

Below the statistics, when you click on the "gear" icon, the "Panel settings" pop-up window will open. There are two widgets available for configuration here:

  • general statistics for emails
  • emails sending dynamics

Widgets can be disabled by clicking on the checkmark next to them, or by grabbing and dragging.

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Analytics on personalized emails
This article describes the general statistics on sent emails and email sending dynamics.
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