Designation of order processing stages. Algorithm of movement from status to status. The maximum time an order spends in one status.
Creating and editing a status group
This article shows you how to create and edit groups of order statuses (status groups), and outlines which groups are not editable (system).
Creating and editing statuses
Statuses are an important part of the order processing system, as they show in which stage of the process an order is located.
Configuring the status transition matrix
The status transition matrix allows you to you configure an algorithm for transitions between one status to another. You can specify between which statuses transitions can or cannot be made automatically in the system.
Permitted status transitions
In the system administration settings you can configure an algorithm for transitions from one status to another. This is carried out using the status transition matrix.
Setting up a status time limit
If you plan to process orders as quickly as possible, it is useful to set up a time limit so that each order is in a certain status for a specific amount of time.