The process of creating an e-mail template and adding a printed form to it.
How to create a new email template
An email template is an email that (using twig objects) is adapted for each customer with the addition of personalised information (for example, name, order number, order details, etc.).
How to attach a printed form to an email template
This article explains how to attach a printed form to an email template so that it can be sent as an email attachment.